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Our Customer Service Team

A world-class principal team, expert account management, and customer service

representatives with 20 plus years of experience ensure that we are there for you

and your employees, every step of the way.

 

       7 Second Average Response Time              1% Call Abandonment Rate

Our call center stats speak for themselves. Our clients, their employees, and

medical professionals receive industry leading service each and every day.

"I appreciate how easy it is to

talk with someone in person.

They were very helpful at explaining the claim issue I

called about. I appreciate how prompt and effective the customer service was."

"They were patient, understanding, and informative. They even assured me that they would not leave me on hold for longer than two minutes. Exceptional customer service!!"

"They were great! Normally I

dread calling into places dealing

with insurance, etc, but this was a very easy call and I'm impressed! Thank  you for the great service."

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